Knowledgebase - Powered by Kayako Help Desk Software

Knowledgebase

(3)Downloads (3)FAQ's (4)Streaming Problems (4)Pull Method Checklist (4)Barix (6)ShoutCAST / Icecast (3)Windows Media (2)Real Media Wowza / Flash (3)SGreports (2)SG Player (3)iTunes & Quicktime (1)Podcasting (1)SGmon (2)SGrecast (1)SGmetadata (1)Maintenance Notifications

Knowledgebase

(3)Downloads QuickTime Broadcaster WinAmp Windows Media Encoder	(3)FAQ's Answers to Multibitrate, Subscription, Virtual Server FAQ's How can I stream to mobile phones? Should I stream with Windows Media or Shoutcast/MP3?	(4)Streaming Problems Listeners experience buffering Long pause tuning in? up to 10 minute delay from tune in to start of content? Sophos user? Network Tests The Encoder is Buffering or Losing Connection
(4)Pull Method Checklist How to Configure my Network How to Configure Windows Firewall How to Setup a Dynamic DNS How to Setup Windows Media Pull	(4)Barix Installing the Reflector firmware on to your Barix unit(s) Reflector Service FAQ's Reflector Service User Guide Setting up a Reflector Project and adding your Barix devices to it	(6)ShoutCAST / Icecast How do I set up the ShoutCast DSP Encoder? My ShoutCast Stream is Skipping. Why? Opening ShoutCast in Windows Media Player Shoutcast says Server is Currently Down Why does my server log show '[yp_add] yp.shoutcast.com gave error (nak)'?
(3)Windows Media Push method vs. Pull method Why won't my Windows Media encoder stay connected? Windows Media Encoder keeps stopping with an error message which says "The encoding process was unable to keep up with the amount of supplied data"	(2)Real Media Which version of Real Producer should I use? Why won't my Real Media encoder stay connected?	Wowza / Flash
(3)SGreports SGreports Glossary of Terms SGreports How-Tos (Downloadable PDFs) SGreports NPR SoundExchange Reporting	(2)SG Player Long pause tuning in? up to 10 minute delay from tune in to start of content? Sophos user? SGplayer FAQ	(3)iTunes & Quicktime How do I create a Quicktime playlist? How do I create a Quicktime reference movie? iTunes submissions - Getting listed in iTunes Internet Radio Directory
(1)Podcasting Why should I use feedburner?	(1)SGmon Understanding SGmon Metrics	(2)SGrecast SGrecast Tutorial Videos SGrecast User Guide
(1)SGmetadata SGmetadata API Documentation	(1)Maintenance Notifications Test Maintenance Notification

iTunes submissions - Getting listed in iTunes Internet Radio Dire...

ITUNES STATION LISTING Submit it to iTunesradio@apple.com SUBMISSION GUIDELINES * Streams must broadcast at a bitrate of 128k or higher, except for spoken word such as News/Talk, Sports/Radio and non-music Comedy where AAC/AAC+ streams 64k and hig...

Long pause tuning in? up to 10 minute delay from tune in to start...

If you are experiencing long delays in tuning in, we have seen the scenario below on Devices and Networks running Sophos End Point protection: https://secure2.sophos.com/en-us/products/cloud.aspx It looks like the problem is being introduced by t...

SGplayer FAQ

HTML5 BASED SGPLAYER: Our SGplayer is an HTML5 based player, since it is HTML5 based code the following FAQ is here to assist you in verifying that all requirements are met for this player to function properly. Some elements, such as Ad delivery are...

SGrecast Tutorial Videos

Click Here for SGrecast Tutorials [https://www.streamguys.com/tutorials/sgrecast]

SGrecast User Guide

With SGrecast, broadcasters can record live streams into Podcasts of any length, and make them available for rebroadcast or download within minutes. Including a full suite of scheduling tools, automated delivery, and limitless possibilities for content cr...

Test Maintenance Notification

This is a the test of the maintenance notification system

Most popular articles
Most popular articles

Newest articles
Newest articles

Help Desk Software by Kayako