RSS Feed
Knowledgebase : Streaming Problems
Most often, the user’s ISP is the reason for excessive buffering. High network traffic or network maintenance can lead to an inconsistent stream, even if you are viewing from within the station or at home. When you experience buffering, have someone outsi...
If you are experiencing long delays in tuning in, we have seen the scenario below on Devices and Networks running Sophos End Point protection: https://secure2.sophos.com/en-us/products/cloud.aspx It looks like the problem is being introduced by t...
These tests will help us check the connectivity and data flow between you and our server. It's best to run these tests as soon as you begin having any trouble with your encoder or player. ---What's your IP--- From a PC running on the same network as ...
Most often, high network traffic or network maintenance on your local ISP is the reason for buffering between the encoder and our server. Buffering can also occur when the bitrate of your streams approaches or exceeds your maximum upload bandwidth. To det...