Live Chat Software by Kayako |
Knowledgebase: Streaming Problems
Listeners experience buffering
Posted by - NA - on 05 April 2005 09:44 AM
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Most often, the user’s ISP is the reason for excessive buffering. High network traffic or network maintenance can lead to an inconsistent stream, even if you are viewing from within the station or at home. When you experience buffering, have someone outside of your ISP’s network monitor the stream and provide feedback. When users are experiencing problems with your stream, it is important to ask them the following questions:
Computer savvy users who are willing to provide additional information should perform the following steps:
If you get complaints from multiple listeners, email us their feedback. We will use their data to pinpoint why they are experiencing problems with your stream. | |
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